Privacy Policy

Our commitment to protecting your personal information

Introduction

At SureSuccess, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any mobile applications and related services (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By accessing or using our Service, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Information We Collect

We may collect several types of information from and about users of our Service, including:

  • Personal Information: This includes your name, email address, postal address, phone number, and other information you provide when registering for or using our Service.
  • Profile Information: Information you provide in your user profile, including preferences, study habits, and professional goals.
  • Usage Data: Information about how you use our Service, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Performance and Progress Data: Information about your study progress, quiz results, test scores, and learning patterns.
  • Device Information: Information about the device you use to access our Service, including the hardware model, operating system, unique device identifiers, and mobile network information.

How We Collect Information

We collect information in the following ways:

  • Direct Collection: Information you provide to us directly when registering for an account, creating a profile, subscribing to our Service, posting material, or otherwise contacting us.
  • Automated Collection: As you navigate through and interact with our Service, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.
  • Third-Party Sources: We may receive information about you from third-party sources, such as payment processors and analytics providers.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Service
  • To process your subscription and provide access to our content
  • To personalize your experience and deliver content tailored to your interests
  • To assess and improve the effectiveness of our educational content
  • To analyze usage patterns and trends to enhance user experience
  • To communicate with you, including sending updates, security alerts, and support messages
  • To respond to your inquiries and provide customer support
  • To monitor and analyze the usage of our Service
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide the information

Disclosure of Your Information

We may disclose personal information that we collect or you provide in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as hosting, data analytics, payment processing, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose information to enforce our policies, respond to claims that content violates the rights of others, or protect anyone's rights, property, or safety.

Data Security

We implement appropriate security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to withdraw consent to processing of your personal information
  • The right to request restriction of processing of your personal information
  • The right to data portability

To exercise any of these rights, please contact us at ketan.g.joshi@hotmail.com.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Children's Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: ketan.g.joshi@hotmail.com
  • By visiting our contact page: Contact Us

Last Updated: March 18, 2025